[Resolved]  BSNL — Slow speed in BBG Combo ULD 1350 Plan

Address:

Rupnagar, Punjab

With regretful heart I am complaining about the slow broadband speed which I am getting since over a month now. I have taken the BBG Combo ULD 1350 broadband plan which says that I should get 4 MBPS upto 20 GB, 512 beyond 20 GB (screenshot attached). But I am getting the bandwidth around 200 KBPS only. I am very disappointed to say that since last month I am regularly complaining about the same to our local exchange i.e. Morinda and also in Ropar but nothing is working out for me. I am still on a low speed.

As per the broadband plan, I should get: 4MBPS bandwidth, but I get around 200 kbps only.

As per the broadband plan, I should get: (4*1024=4096, 4096/8) 512kbps download speed.

For single download, I am getting around 20kbps.

and for parallel multiple downloads, I am getting 150 kbps to 200 kbps.

I am a very loyal and old customer of BSNL and I really feel very upset about my slow broadband connection speed. I am facing this problem since more than a month. In the beginning, when I upgraded my broadband plan to BBG Combo ULD 1350 from BB Home Combo UL 750, I used to get very good speed but that was just for few days. And now, I am stuck with this slow speed. Please look into this matter seriously and get it resolved asap. I believe you will not disappoint me. Please do the needful.