[Resolved]  BSNL - My IPTV Connection — NO RESPONSE NO INSTALLATION AND DELAY IN REFUND OF MONEY

My IPTV executive had collect Rs.1500/- from us on NOV 2009 with the commitm ent that they would give BSNL - IPT^V connection within a weeks time, however after the cheque submission in our bank, the IPTV executive nor any officials had communicated with us nor any response as to the instllation nor the problem.

On our frequent calls to their customer care their exe had confirmed that their technical team wud contact us , however this also had not happened, again after a week we started making no. of calls the same response stating that there is a technical prblem on our landline and our Modem to be replaced and all stories. More so they didnt inform us that we may hv to pay another 1600 rs to BSNL for change of modem, in DEC bill BSNL had charged us Rs.1600 for change of modem.

Even though it is more than 5 mnths no one is taking any responsibility to either commit us on our refund of our money nor abt the instlln, we wisht o inform all that pls do not go for My IPTV - BSNL connection the response and service is very poor and bad.

Murali krishna
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