BSNL myway IPTV — Cancellation and refund request of my Myway IPTV connection not attended

ch_d_77

from Jaipur, Rajasthan

Address:

Allahabad, Uttar Pradesh

Dear Sir,

I am having IPTV connection on my BSNL no[protected].For same I have paid 2000/- Rs for IPTV setopbox.Since Apr2010 due to some resion I hadn’t recharged this myway connection and when in Nov2010 month I tried to use this connection, setop box not authorized shown in TV screen.
When I have made a call in IPTV customer care then they confirm me that my this connection has disconnected and I have to take new connection in place of our old and pay 2200/- Rs again for new setop box for new connection. I have shocked this type of cheating. No person communicated at a time of first time installation of IPTV new connection on my BSNL no. this type of conditions that if we fail to recharged you myway services you have permanently disconnected my services and your setop box for which I have paid 2000/- has total worthless and no use for me.

So, I have requested for the cancellation of the MyWay IPTV connection during Nov 2010 and till today (Jan 2011) no action on this and not refunding my Deposit 2000/-. I have sent continues reminders by mail and also called the help desk about same and getting the same response that within 48 hours it will be resolved. Please help me to resolve my discussed issue.

Thank You

Chanchal Dwivedi
BSNL No.-[protected]
Cell no :-[protected]
[protected]@yahoo.com

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Comments

Amit kumar

from Mumbai, Maharashtra

myway iptv — connection

I have applied to My Way IPTV dt 17th Aug 2009 vide application number 60023507. At the time of application they have given me the time of 10-12 days to setup the installation. But till now no one from My way have contected me and no installation has been processed. I have contacted several time to the costomer care and every time i was told to wait for 24-48 hours. but no respose till now.

Thanks
Amit Kumar
[protected]

suvayan sengupta

from Kolkata, West Bengal

it seems this iptv ppl are making fun o[censored]s. through out the free period there was no service despite several complaints. now, from 1 oct, there is a phone from different persons almost every other day for appointments, fix it, and not turning up. just i don't know where to call, or, whom to call.

RATNARAJU

from Mumbai, Maharashtra

BSNL — disconnect MYWAY IPTV

I HAVE TAKEN CONNECTION FOR MYWAY IPTV ON 3 MONTHS PROMOTIONAL
AND PAYED 2000 /-.
NOW I WANT TO DISCONNECT,
PLEASE GUIDE.

Varun yadav

from Gurgaon, Haryana

I have taken connection for myway on 3 month promotional & payed 2000/-. Now myway not working properly so I want to disconnect myway & give my refund.