BSNL (Nic Card) — selling used bsnl nic card

sir i had purchased BSNL (nic card), from the BSNL office at a price of 2912/- when i installed the software and started to use the device, i came to know that the device is an older one, i mean that the device given to me is already has been used by the authorities of BSNL, i would like to know how to take further steps to get a new device or return my amount please give me the suggestion
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dear, bsnl alloed-no-[protected] name-bhavin hiralal rana. add-adina bazar bunder road. opp-d.v. tailor. valsad. my bsnl nic card no networkcoverage plasehelp me sir i glade to your service

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