BSNL nic data card — Internet is not working

Address:

Jhalawar, Rajasthan

Dear Sir
I have got a nic data card n internet is not working in my area for the last 20 days..i went to bsnl office at jhalawar but no response given to my complaint..They told me that someone is about to come for trobleshooting but he is not coming..whenever he comes your problem will be solved...i asked them when will he come..they said we dont know..and now 20 days are passed..there is no solution..Bsnl will also charged for these 20 days..but i dont want to pay for these days..