[Resolved]  BSNL — No response to broadband service complaint.

I am a BSNL BROADBAND user, since past 3 months I am having a lots and lots of trouble with BSNL broadband.. Earlier i had connectivity problem i.e, Internet connectivity was lost every 2-3 min else it would not work at all. That problem was solved when I myself changed the broken wiring (which was BSNL departments job).. Coz they were refusing to replace with the same copper wire.. Now I am having trouble with internet speed problem, they say its 3 MBPS plan.. but not even a single is being opened with ease.. when i tested internet speed at www.speedtest.net the result was a astonishing "560 KBPS".. .. Badly frustated calling 1500 and complaining .. they call.. ask whether phone is working and then mark my complaint has been resolved. Please do help.. Phone number[protected] Mobile [protected]