BSNL — Not able to see my facilities and broadband usage.

Address:

Pune, Maharashtra

Recently I upgraded my computer with a change of my browser from windows7 to windows8. With this I am not able to see my bsnl facilities & broadband usage. I have already registered on the site ' selfcare.wdc.bsnl.in '.By logging in ,the page with my name is opening, but other contents are not seen.I am not able to see my broadband usage. I had already sent a mail from satara road BSNL office near Panchami hotel.What may be the reason? Earlier I was able to use the site regularly. Kindly help.
Mohan Gopalrao Maha,
Tel. no.[protected]