[Resolved]  BSNL — Deduction of amount

on 07.05.09 i have complained the my balance has been deducted automatically.
in this connection their complain reference no . 3648578

further on 09.05.2009 the same problem arised and complained
the reference no. is 3653537

When i call customer care to know about my complain, there response is " you will be notified soon. please wait"

what should i do

my balance is reduced from RS 57 to RS 10 without calling anywhere.plz anyone solve my problem...

Dear sir,
I have recieved a mail from 56688049 where they have wrote to me that,

Thank you for continuinig BSNL EMAIL2SMS service you have charged of Rs:- 49/-. For any query call on[protected]. [protected].

whereas I hasn`t activated such service, and on talking with them they are misbehaving with us.

Please guide me who take action with such company

Thanking you

And waiting for your guidence



Your`s

Binay Maskara

My self Sunil Kumar having BSNL mobile service.My mobile number is [protected].

Deduct Rs. 30 for BSNL voice chat as on dated 21/07/2012 and the same has been renewed Yesterday (20/08/2012) and again deduct Rs. 30.

Deduct Rs. 19 for BSNL music station in past (may be in June or July).

I never give the request or confirmation to activate these services on my number.

I have talk to customer representative to deactivate the services as on dated 18/08/2012 and the complaint docket no. is H18HR301674.

Pl take some legal action and help me to refund my amount Rs. 79.

Thanks & Regards
Sunil Kumar S/O Sh. Balwant Singh
Village-Fatehpur,P.O. - Tajpur
District - Mohindergarh
Haryana-123021

a message from[protected] came and rs15 deducted from my account without my approval/willingness asked. which i feels nothing but robbery by the content providers and bsnl.pl refund the money and stop such practices.