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Bharat Sanchar Nigam [BSNL]

BSNL — devotional messages from 12555

Address:Prakasam, Andhra Pradesh

Sorry that i forgot to mention the mobile number of mine in the previous complaint.
MOBILE NUMBER:- [protected].
I dont know when i subscribed for the devotional messages from bsnl. I might have done it by mistake but when i wanted to unsubscribe those messages i couldn't do it.
I am getting devotional messages from 12555 which i coudnt unsubscribe it after two futile attempts. Monthly 20 rupees are being cut for those messages which i dont even read.

First time i called for customer service but i coudn't remove it (they asked me to sms UNSUB GETHA to 12555) but message is not at all reachihng them)

Second time i directly went to bsnl center where a woman noted the complaint but nothing happened and its almost a month since that incident. Thank you.

Plzz provide a solution for that.
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Comments

I have been try by custmer care. According to his advice i have call on 12555 but there was no any option for unsubcribe the bsnl devotional service.
So plz stop bsnl devotional service from my mobile no.[protected]
Reply
IAM PRAVEEN KUMAR.PAGADAL.IAM FROM HYDERABAD.MY ACCOUNT NO[protected].MOBILE NUMBER [protected].12555 CRICKET ALERTS ACTIVATED TO MY NUMBER..I CALL THE CUSTOMER CARE .WITH OUT MY PERMISSION WHY THEY ACTIVATED 12555 SERVICE TO ME..THEY SAYS TECHNICAL PROBLEM..BUT ANOTHER CC CALL NOT RESPONDING.PLS DEACTIVATE THE SERVICE IMMIDIATLY..15 RS ADDED TO MY MOBILE BILL..TRY TO CLEAR IT..
THANKYOU
Reply
I am from Trichirapalli, without my permission to my BSNL mobile number [protected], a sms received into my inbox from the number 12555 that you have subscribed for mobile radio, for this service Rs.25-00 deducted. on receipt of this message we checked our prepaid balance, Rs.25-00 has been deducted, even our hand set is not compatible for this mobile radio facility.
Kindly arrange to reimburse the amount into my account
By. Boobalan
Reply

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