[Resolved] BSNL, Orissa — Deduction of charges for unsolicited subscriptions | |||
Dear Sir, On 31.12.2010 I received two SMS messages in my Mobile Phone bearing No.91-[protected] one from No.56505 thanking me for subsribing GOVT JOBSPacks and intimating me to have been charged Rs.20 for 31 Days and for deactivation, CAN GOVT to 56505. The other message is from NO.56505020 again thanking me for subsribing GOVT JOBS and intimating me to have been charged Rs.20 for a month besides advising me to SMSHELP SUB to 56505 for other exciting subscription packs details. Rs.40/- has been deducted from my prepaid mobile account arbitrarily and unauthorisedly even though I did not make any such subscription to either of the said numbers. I am a retired person and a senior citizen. Kindly do the needful for the redressal of my grievence and refund of the amount illegally deducted from my account. Thanking You, Sincerely, S.N.Nanda, Sambalpur (Orissa) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
I requested to The Telecom District Manager, Bharat Sanchar Nigam Limited, Sambalpur vide letter dated 09.01.2012 & 12.03.2012 to issue me call’s details for incoming & outgoing call’s of my telephone no.[protected]Customer Id – [protected], Account No – [protected]) from January 2012 to till date.
I am sorry to inform you that from the office of Telecom District Manager I havnt recieved any reply for the same.
Sir so we request you to kindly help us to solve the problems and take action at your good self-office to recive the call details.
For this act of your kindness, we shall be much thankful to you.
Yours faithfully,
Surendra Poddar
M/s Jagadambe Enterprises,
1 Gole Bazar Road,
Sambalpur - 768001