[Resolved]  BSNL — BILL PAID IN ADVANCE BUT PHONE OUTGOING ARE BARRED

Address:

Kurukshetra, Haryana

RESPECTED SIR,
i had taken the broadband annual 7490/-plan for my business from 24th march 2010 to 24 march 2011. & paid the amount of the bill with the bill of april 2010 of rs. 8317/-, receipt no. KRLPHW[protected]. But bsnl added these charges again in the bill of june 2010. From that time to dec 2010 bill is not made correct by the bsnl & bill is coming with every month charges as 9277/-. i made many complaints to bsnl exchange pehowa, but every time i hear account officer is on holiday or something. From feb 2011 bsnl barred my outgoing facility & the broadband connection too for whom i paid already for one year. My card swap machine of my business is not working due to outgoing barred, customers are feeling very difficulties. I met with the account officer of kurukshetra on 3rd march 2011, they made a manual bill after deducting the extra charges & told me to deposit the extra amount & i deposit the said amount of rs. 2577/- on 4th march 2011 receipt no. is KRLPHW[protected]. But problem is not solved. I made approx 50-60 calls to account officer kurukshetra[protected], but no one pick the call. AFTER this i made call to junior general manager ambala[protected]. they told me that they will make your phone active. But no one solve the problem. Total staff of the bsnl is corrupt . i am tired from all those.
my landline no. is[protected]. Please solve my problem. I shall be thankful to you for this.
THANKS
DEEPAK GARG
M.C.COLLECTION
GURUDWARA ROAD
PEHOWA(136128)
HARYANA
[protected]