BSNL — Phone & Broadband dead

Address:

Bangalore, Karnataka

My telephone number is[protected]. It found dead from 08-Sep-2012 Morning onwards as well as the broadband connection. There was a line repair going on the same bulding by a BSNL technician. The connection found dead afterwards. We have registered a complaint, but so far no help. The customer complaint section given few mobile numbers of concerned technician, but that is always off state, but after every call I get a message to provide address and phone# etc. I have called the area manager, he also given some contact numbers of technician, but no one is attending that call. Now our complaint status says it is closed, but it is not actually closed. Please help me

Sunil