BSNL, PREPAID 3G MOBILE — 3-G,Mobile Connection Complain in Gujrat Telecom circle

Address:

Rajkot, Gujarat

To: [protected]@bsnl.co.inCc: "mp merja" <[protected]@yahoo.com>
Dear sir,

Stil to day my complain not solve,


last 4 months my complain is not solve, i contect manny time, after your advise 8 time to concern deppartment , plz. say sir mai kya karu, mera belence everday kum ho raha hai and 3G connection not working, kya may mera connection bandh kardu, aap hi bataeya sir, aap dekh sakte hai may kitne dino se heran ho raha hu, lekin aha to koi sunta hi nahi hai, kitni bar costmer care may complain book ki, sir plz. help me



Mukesh

--- On Fri, 11/26/10, mukesh patel <[protected]@yahoo.com> wrote:



From: mukesh patel <[protected]@yahoo.com>
Subject: Re: 3-G,Mobile Connection Complain in Gujrat Telecom circle
To: [protected]@bsnl.co.in
Cc: "mp merja" <[protected]@yahoo.com>
Date: Friday, November 26, 2010, 1:04 AM


Dear sir,

last 3 months my complain is not solve, i contect manny time, after your advise 4 time to concern deppartment , plz. say sir mai kya karu, mera belence everday kum ho raha hai and 3G connection not working, kya may mera connection bandh kardu, aap hi bataeya sir, aap dekh sakte hai may kitne dino se heran ho raha hu, lekin aha to koi sunta hi nahi hai, kitni bar costmer care may complain book ki, sir plz. help me




Mukesh

--- On Wed, 11/17/10, mukesh patel <[protected]@yahoo.com> wrote:



From: mukesh patel <[protected]@yahoo.com>
Subject: Re: 3-G,Mobile Connection Complain in Gujrat Telecom circle
To: [protected]@bsnl.co.in
Date: Wednesday, November 17, 2010, 4:58 PM


Dear sir,

last 3 months my complain is not solve, i contect manny time, after your advise 4 time to concern deppartment , plz. say sir mai kya karu, mera belence everday kum ho raha hai and 3G connection not working, kya may mera connection bandh kardu, aap hi bataeya sir, aap dekh sakte hai may kitne dino se heran ho raha hu, lekin aha to koi sunta hi nahi hai, kitni bar costmer care may complain book ki, sir plz. help me


Mukesh

--- On Sun, 11/7/10, mukesh patel <[protected]@yahoo.com> wrote:



From: mukesh patel <[protected]@yahoo.com>
Subject: Re: 3-G,Mobile Connection Complain in Gujrat Telecom circle
To: [protected]@bsnl.co.in
Date: Sunday, November 7, 2010, 1:31 AM


After your reply Bsnl officer rajkot mr. Makadia sir contect me fore my 3G connection problem, they say about my connection problem ,i say plz. start my mobile, but 3G connection not working and lost balance,then they say we solve your complain, but there after steel today my 3-G connection not working, i contect coustmer care for this problem,they say your complain forwered ahed, but steel today my 3G connection not working and i lost my balance day to day, but no solution of my mobile problem, plz. sir i requested to you plz. start my 3G connection becouse in last month i lost my balance approx 1500 rs, but i not use any faselity like TV, i have priscribed tv chanel but due to this problem i not see tv so i lost both side, plz. help ful me and instruction for my complain to concern deppartment,
if my complain not soluable you say me i cancle my sim and deactivate 3G, and i requested to you sir plz. you revert my loses balance as credit in my account,
thanking you,
Prabhubhai



Mukesh

--- On Thu, 10/28/10, [protected]@bsnl.co.in <[protected]@bsnl.co.in> wrote:



From: [protected]@bsnl.co.in <[protected]@bsnl.co.in>
Subject: Re: 3-G,Mobile Connection Complain in Gujrat Telecom circle
To: "mukesh patel" <[protected]@yahoo.com>
Date: Thursday, October 28, 2010, 11:25 AM


Dear Sir/madam,

We acknowledge your complaint and the same has been forwarded to
the concerned unit for redessal.If the problem not redressed you do
not received feed back from the concerned unit within 7 days feel
free to contact us again.


PG CELL, BSNL, CO,
NEW DELHI
---- mukesh patel <[protected]@yahoo.com> wrote:
>
>
> Dear Sir,
> PG CELL, BSNL, CO,
> NEW DELHI
>
>
> After your reply Bsnl Local officer rajkot mr. zala contect me more my 3G connection problem, they say your connection is ok ,i say plz. start my mobile, but 3G connection not working and lost balance,then they say problem in hend set, so mr. zala change my sim to his mobile but same problem connection not working but lost balance, then mr zalasir say change sim, ok i agree change sim and after 6 hour my mobile ded but there after steel today my 3-G connection not working, i contect mr zala for not working 3g connection and lost my balance day to day, but no solution of my mobile problem, plz. sir i requested to you plz. start my 3G connection becouse in last month i lost my balance approx 1000 rs, but i not use any faselity like TV, i have priscribed tv chanel but due to this problem inot see tv so i lost both side, plz. help ful me and instruction for my complain to concern deppartment,
>
>
>
> Mukesh
>
> --- On Sun, 10/24/10, mukesh patel <[protected]@yahoo.com> wrote:
>
>
> From: mukesh patel <[protected]@yahoo.com>
> Subject: Re: 3-G,Mobile Connection Complain in Gujrat Telecom circle
> To: [protected]@bsnl.co.in
> Cc: "mp merja" <[protected]@yahoo.com>
> Date: Sunday, October 24, 2010, 11:09 PM
>
>
>
>
>
>
>
> Dear Sir,
> PG CELL, BSNL, CO,
> NEW DELHI
>
>
> After your reply Bsnl Local officer rajkot mr. zala contect me more my 3G connection problem, they say your connection is ok ,i say plz. start my mobile, but 3G connection not working and lost balance,then they say problem in hend set, so mr. zala change my sim to his mobile but same problem connection not working but lost balance, then mr zalasir say change sim, ok i agree change sim and after 6 hour my mobile ded but there after steel today my 3-G connection not working, i contect mr zala for not working 3g connection and lost my balance day to day, but no solution of my mobile problem, plz. sir i requested to you plz. start my 3G connection becouse in last month i lost my balance approx 1000 rs, but i not use any faselity like TV, i have priscribed tv chanel but due to this problem inot see tv so i lost both side, plz. help ful me and instruction for my complain to concern deppartment,
>
>
>
> Prabhubhai
>
>
>
>
>
>
>
>
>
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> --- On Mon, 10/4/10, [protected]@bsnl.co.in <[protected]@bsnl.co.in> wrote:
>
>
> From: Subject: Re: 3-G,Mobile Connection Complain in Gujrat Telecom circle
> To: "mukesh patel" <[protected]@yahoo.com>
> Date: Monday, October 4, 2010, 11:36 AM
>
>
> Dear Sir/madam,
>
> We acknowledge your complaint and the same has been forwarded to
> the concerned unit for redessal.If the problem not redressed you do
> not received feed back from the concerned unit within 7 days feel
> free to contact us again.
>
>
> PG CELL, BSNL, CO,
> NEW DELHI
> ---- mukesh patel <[protected]@yahoo.com> wrote:
> >
> > Dear Sir,
> >
> > my name is Prabhubhai Merja, My mob no- 0942673
> > 7273, i have a bsnl 3-G connection and Good working with my Sony Erriction J105i model Hendset, but last one month my 3-G Connection is not working, i was try to contect coustemer care Every day but they say your connection start within 48 hours ,but steel to day my connection is not connect,dns error, and communication failer masses show in mobile disply and main problem my pre paid connection lose of balance every day with out connect net or broadbend-gprs, today i receved one massases from bsnl my balance deduct rs 75 , ireseved every day masseases for deduct my balance but my 3-g connection is not connect so why my balance is deduct, ilose atleast 500 rs for this problem, and my subscription for watch tv is also loss, plz. help ful me and instruction for my complain to concern deppartment,
> > thanks you,
> > your faith fully
> > PRABHUBHAI MERJA
> > GUJRAT-RAJKOT SSA
> > RAIYA TELEPHONE EXCHANGE,
> > RING ROAD RAJKOT
> > Mukesh