Comments
BSNL — call rates
Recently there was a widespread publicity by BSNL in newspapers that call rates for 1 STD number(BSNL) & 1 local number (BSNL) would be 20 paise per minute - This was called the friends & family scheme & was available to all BSNL postpaid connections.I also availed the same facility but to my utter dismay, when i recieved my phone bill the call rate to the STD number (for which i subscribed to this scheme) was normal call rate only ie. 60 paise per minute & not 20 paise per minute as was advertised in the newspapers.
BSNL — rate
i am a bsnl prepaid subscriber and whenever i call customer care no (toll free) : [protected] no receptionist is present there to listen to my complaints. for that i have to wait 30-40 mins for the receptionist to pick up my call. last night when i checked my account balance it was Rs 44.33. when again checked it next morning i found it Rs 13.83 only left in my account. moreover i want to unsubscribe from bsnl callertunes and i sent an sms for that but no step has been taken against it. bsnl is now becoming more greedy for money. they suck people through the heavy call rates.please throw a look over this matter.BSNL PRE Paid Phone — Charges
I have prepaid BSNL Excel Phone No [protected], I got call from Phone no [protected] , and i had pick up the phone but it was disconnected and after that i had receieved the message that 20 rs is deducted from my balance and they had activated some service on my phone , as i dont want to acces this service and with out my permission it was deducted. hiiiiiiiiiiiiiiiiiiiiiiiiii
BSNL — Deducting charge without information
My Mobile number is [protected].Without any information[protected] service had cut down my balance 15/=Rs & also compel to to do sms for deactivation for that i had paid 8/=Rs.For that i had done complain in customer care center but as regular they told me only to try also they are not ready to give his senior mobile number.
38%
Complaints
15953
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Prepaid — over deduction on calls
i hve 3 no. in 10 paisa per min. scheme for last few months but by 12dec.07 instead of 10 paisa you hve deuct 1 Rs. on 2 no. out of 3 no. my no is [protected]