[Resolved] BSNL Prepaid — Etop Recharge | |
Sir, I am sandeep Kumar Srivastav address- Vill-Koili Purwa, Post- Mustafabad, dist-Bahraich. sir i rechareg my BSNL Prepaid cell fone no is [protected] I recharge my number amount of 195 and i got Rs 10.99 talk time. and one month (30 day) validity of GPRS use. I recharge my account on 09 may 2009, time 9:13 am, Reference No is[protected]. transfer mobile no which recharge my account is [protected] then i use GPRS free after 5 days date 13 may 09, my gprs service is deactivate from the service provider. When I call call center then inform me that your account is not recharge. your last recharge date is 29 april this information is provided by the Customer Care dated on 15 may 09, Time 10:15am provider name amit kumar. after that I try to inform him my problem but service provider company take no intrest my case. Plese tell me What I can do. -- Sandeep Kumar Srivastava Vill- Koilipurwa Post-Mustafabad Dist-Bahraich Uttar Pradesh Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
I am sandeep Kumar Srivastav address- Vill-Koili Purwa, Post- Mustafabad, dist-Bahraich. sir i rechareg my BSNL Prepaid cell fone no is [protected] I recharge my number amount of 195 and i got Rs 10.99 talk time. and one month (30 day) validity of GPRS use. I recharge my account on 09 may 2009, time 9:13 am, Reference No is[protected]. transfer mobile no which recharge my account is [protected] then i use GPRS free after 5 days date 13 may 09, my gprs service is deactivate from the service provider. When I call call center then inform me that your account is not recharge. your last recharge date is 29 april this information is provided by the Customer Care dated on 15 may 09, Time 10:15am provider name amit kumar. after that I try to inform him my problem but service provider company take no intrest my case. Plese tell me What I can do.
--
Sandeep Kumar Srivastava
Vill- Koilipurwa
Post-Mustafabad
Dist-Bahraich
Uttar Pradesh