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Bharat Sanchar Nigam [BSNL]

[Resolved]  BSNL Prepaid — Sms Not Delevered

I am Koushik Mondal From My Way2sms account i tried to send sms on the number [protected] but the msg is not delivered.When i contact with customer care the said that free sms service is not available in bsnl but after that i send a sms from my account to [protected] and the msg is delivered. I Can't understand the reason
plz help me
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Aug 14, 2020
Complaint marked as Resolved 
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BSNL Prepaid — Sms not delivered

I tried to send sms from way2sms to new bsnl numbers (series-9476)but the sms is not delivered when i contact with customer care they said bsnl does not support this free service but i send sms to the other bsnl number (series upto-9475) and the sms is instantly delivered sir plz do something
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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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