[Resolved]  BSNL Prepaid — Low priority for prepaid users while roaming

My BSNL prepaid number is [protected]. I have been in Ahmedabad since 1st October. I am not able to send any sms from my mob; it showa an error "retry". Making calls alsi is dificult or impossible sometime; it gives a message of "not allowed". But my friends who have post paid connection do not have this problem. Is BSLN giving low priority to prepiad users? Why it is happening? and why the complaint is not attended to even after repeated complaints through net or over customer care number? Pleasssssssssssssse help me out!
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Aug 14, 2020
Complaint marked as Resolved 
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now it started working. what i did was-added country code to the service centre number under "settings" in "message".
Dear Sir,
I have been facing a great experince with your prepaid services since 22-10-08 when I by mistaken purchaged your prepaid sim. Since then no outgoing clls are made from this sim [protected]. I have complained 9 times to your so called customer care from that date but the answering machine of there have one and only one answer-" wait for 24 hours" there is no feelings of regreating even they feel great insult in saying sorry or please. Day before yesterday I also complaind in your sight by mail thinking that there will be a way to sort out my problem but still waiting for your answer. Even in between I personally met with your circle officer but he also find himsel[censored]nable to sortout the problem and satisfied me with saying that you are not only the one person several others are facing the same problem and noted my number and said I will forward it and also suggest me thet it might be solve in first chance otherwise you should wait for few days more. That day was 27-10-08. Now I think he was right in his second sentence. Even yesterday I also inquired again your customer care but as I expected the answer was in the next 24 hours your problem will be resolved. It seems that there will be a magical word/stick which solve the problem and the key word ' wait for 24 hours'. Now I think to lodge complains day after day till the date of solving my problems.May god bless BSNL.

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