[Resolved] BSNL Prepaid Excel Anant — Automatic renewal of service
Sir, i would like to draw your attention towards some services provided by bsnl like caller tune, Dating service etc. These services initially charged for one month and after that without asking from the consumer whether he is willing to continue this service or not Service provider automatically renew the service and amount of Rs.20/- or 30/- automatically debited from his prepaid account. This is wrong suppose any one has initially subscribed for one month and he is not satisfied by the service and he does not want to continue it Service Provider has no right to renew it without taking consent from consumer. It is therefore requested that Service Providers shall be directed not to renew the service without the consent of consumer.
Vikas Saxena Sitapur UP mob.[protected]
Was this information helpful?
Aug 13, 2020Complaint marked as Resolved