[Resolved]  BSNL Prepaid Mobile — continuous deduction of rs 20 without any reason

BSNL — Deducting Rs.20/

I ( prepaid mobile no. [protected])have not subscribed to Caller tune service of BSNL prepaid . Why should Rs 20 be deducted on 21 Sept. 2008. Unsubscribe immediately and donot deduct without my permission.

BSNL — 20 RUPEES IS DEDUCTED

SIR,
I AM USING BSNL PREPAID, AND ON 31sT DECEMBER MY MOBILE BALANCE IS Rs4.01.
BUT IN THE EVENING OF 31st DECEMBER, THEY HAVE CUT MY BALANCE, AND MY BALANCE IS NOW IN MINUS. THAT IS (Rs -15.98). I AM CALLING CUSTOMER CARE, BUT THEY ARE GIVING ME REQUEST NUMBER AGAIN AND AGAIN, SOMETIMES THEY TELL ME, BALANCE IS DEDUCTED BECAUSE OF CALLER TUNE, AND SOMETIME THEY TELL BECAUSE OF RADIO SERVICES, , BUT NOW THEY HAD TOLD ME TO GO TO BSNL EXCHANGE, SIR U TELL WHAT SHOULD I DO?
HELP ME SIR, MY NUMBER IS [protected]

BSNL Prepaid Mobile — BSNL Prepaid Mobile Complaints-Deduction of Rs 20/-

Deduction of Rs 20/-
I have Mobile no [protected]. On 19.07.09 at 4.12.34 pm I received a message from[protected] "Thanks for downloading animation SexiestBikny. You have been charged 020 Rs”. How BSNL can deduct amount from my account because I did not downloaded any thinks. I was log a call to BSNL Customer Care (call log no.[protected] on 21.07.09 at 6:30 pm. But still they are not responding. Please reverse these charges & in future do not deduct any charges unless I consent for it. Please advise me what I do for this.

As my prepaid mobile no. [protected] was lost, las when i bought duplicate sim balance was less that means someone has used it .so, i need the call details from 22 sept 2009 to 24 sept 2009.

Deduction of Rs 25/-
I have Mobile no [protected].From last 2 days I received a message from 1255025 "Dear subscriber, keep using the vas service & have FUN for the charged fee of rs 25.00”.Why this happening while i haven't subscribed for anything in bsnl.Please deactivate this service immediatly otherwise suggest a way to deactivate this service.i have been charged rs25 each day.This is not done. please.. please deactivate.

I'm not able to unsubscribe CGYAN services from 53030. They deduct Rs. 5 usually... Plz help. The format they gave was UNSUB CGYAN5 to 53030 but I got a confirmation message that the format was wrong...

my name is Ravindra kumar, my mo. no. is [protected]
last month[protected] in my main bal. 20 Rs. deducted and my complant no. is[protected]&[protected]. And again my Rs. 20 bal deducted of[protected].
i m not understanding this metter why you are deducting my bal.
so please solve my problem very soon.
Ghaziabad (UP West)
Thanking you...

even single complaint not solved sofar, what is the use of this site?

BSNL — monthly deduction for no reason

Rs 30/- is monthly deducted from my account even after subscribing in DND. have spoken to customer care at 1909 but they also have no answer why this amount is deducted but ensures of deduction. BSNL is the worst network i have ever come across.

Mrs Lata Bhargava
[protected]