[Resolved]  BSNL Prepaid Mobile — Charged for the call been made to the landline which is free for 6 months

Address:

Dharwad, Karnataka

Tuesday, April 05, 2011

The General manager
BSNL Hubli district
H U B L I

DEAR SIR/ MADAM,
REF: MOBILE N0.: [protected] LAND LINE NO. [protected]
WE HAVE BEEN PROVIDED A SIM FOR RS.33.00, THE PLAN OF WHICH IS BEEN THAT IT IS FREE OR NOT BEEN CHARGED UP TO 6 MONTHS FOR THE EXISTING LAND LINE NO.[protected]. BUT THE PROBLEM IS ALL THE CALLS MADE TO THE LAND LINE MENTIONED ABLOVE ARE BEEN CHARGED. THE SAME WAS BROUGHT TO THE NOTICE OF THE CUSTOMER CARE AND THEY SAID THE LAND LINE NO. IS BEEN WRONGLY ENTERED AS[protected] . HENCE IT IS BEEN CHARGED AND NOW THAT WHO HAS ENTERED THE NO. WRONGLY AND WHERE TO GET IT CORRECTED WHOSE FAULT IS IT .

I KINDLY REQUEST YOU TO LOOK IN TO MATTER AND DO THE NECESSARY CORRECTIONS AND SEE THAT, THE CALL WHICH ARE BEEN MADE FROM THIS MOBILE NO. TO THE LAND LINE SHOULD NOT BE CHARGED. IF NO ACTION IS TAKEN I WILL BE FORCED TO TAKE LEGAL ACTION

Thanking You

Yours truly,

Girish C Patil