BSNL Prepaid Mobile — Fictitious charge to my account

rypk

from Kolkata, West Bengal

Address:

Nadia, West Bengal

My prepaid connection no.[protected]. For last three months on three ocassions BSNL charged Rs.30/= to my account. On enquiry to their customer service on [protected], they have not provided me the reason for this charge. I have never subscribed to any promotional service of any organisation/company. Please let me know the nature of charge levied by them.

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Comments

nupurkroy

from Kolkata, West Bengal

BSNL — Fictitious deductions

I am having a prepaid mobile connection of BSNL no. [protected]. Today the 4th July 2011 at 9.48 AM I received a message from +51234030 stating "Cricket BSNL Alerts is active. Rs.30per month.Dial......" and to my surprise Rs.30/- is debited from my balance, with an "alert massage" from BSNL that my last call cost was Rs.30/- This has happened earlier also.Please note that my last call was with [protected] at 9.41 AM and costed .80 P only.

I have NEVER EVER opted or dialed for the Cricket Alerts but it is coming throughout day and night since few months.

I had opted for DND, but in spite of that such messages are disturbing me a lot as I do not like these messages.

This sort of theft from BSNL is not at all acceptable and I demand for the money back immediately.

Nupur Kumar Roy

BHERUMAL

from Bengaluru, Karnataka

same problem with me