[Resolved]  BSNL Prepaid Mobile Service — SERVICE NOT DEACTIVATED EVEN AFTER REPEATED COMPLAIN FROM MY MOBILE NO. [protected]

Address:Lucknow, Uttar Pradesh

I HAVE BEEN CHARGED FROM PAST TWO MONTHS WITH THE MESSAGE GIVEN BELOW PLS. UNSUBSCRIBE THIS SERVICE FROM MY MOBILE PHONE NO. [protected]

"THANK YOU FOR CONTINUING CHALISA PACK, WILL BE CHARGED Rs. 10/ 30 DAYS,TO DEACTIVATE CALL 1255530"(MESSAGE COMING FROM NO.[protected]

EVEN AFTER CALLING ON 1255530 THIS SERVICE WAS NOT DEACTIVATED AND WHEN I REGISTERED MY COMPLAIN ON BSNL CUSTOMER CARE([protected]) ,EVEN THEN THIS SERVICE WAS NOT DEACTIVATED AND I HAVE BEEN CHARGED ALSO FOR THIS.

MY COMPLAIN NO'S ARE A24UP1771206 & A29UP1779581.

I HOPE YOU WILL UNSUBSCRIBE THIS SERVICE IMMEDIATELY AND REFUND ME THE MONEY ALREADY DEDUCTED FROM PAST TWO MONTHS AS I HAVE NEVER SUBSCRIBED THIS SERVICE MYSELF.
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Aug 13, 2020
Complaint marked as Resolved 
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I HAVE BEEN CHARGED FROM PAST TWO MONTHS WITH THE MESSAGE GIVEN BELOW PLS. UNSUBSCRIBE THIS SERVICE FROM MY MOBILE PHONE NO. [protected]

"THANK YOU FOR CONTINUING CHALISA PACK, WILL BE CHARGED Rs. 10/ 30 DAYS, TO DEACTIVATE CALL 1255530"(MESSAGE COMING FROM NO.[protected]

EVEN AFTER CALLING ON 1255530 THIS SERVICE WAS NOT DEACTIVATED AND WHEN I REGISTERED MY COMPLAIN ON BSNL CUSTOMER CARE([protected]), EVEN THEN THIS SERVICE WAS NOT DEACTIVATED AND I HAVE BEEN CHARGED ALSO FOR THIS.

MY COMPLAIN NO'S ARE A24UP1771206 & A29UP1779581.

I HOPE YOU WILL UNSUBSCRIBE THIS SERVICE IMMEDIATELY AND REFUND ME THE MONEY ALREADY DEDUCTED FROM PAST TWO MONTHS AS I HAVE NEVER SUBSCRIBED THIS SERVICE MYSELF.

BSNL — Activation of Chalisa Pack (without consent)

Bsnl is automatically activating the chalisa pack on my mobile phone & deducting from my balance without my consent.The number for deactivation doesnt work

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