[Resolved] BSNL Prepaid Mobile Service — SERVICE NOT DEACTIVATED EVEN AFTER REPEATED COMPLAIN FROM MY MOBILE NO. [protected] | |||
I HAVE BEEN CHARGED FROM PAST TWO MONTHS WITH THE MESSAGE GIVEN BELOW PLS. UNSUBSCRIBE THIS SERVICE FROM MY MOBILE PHONE NO. [protected] "THANK YOU FOR CONTINUING CHALISA PACK, WILL BE CHARGED Rs. 10/ 30 DAYS,TO DEACTIVATE CALL 1255530"(MESSAGE COMING FROM NO.[protected] EVEN AFTER CALLING ON 1255530 THIS SERVICE WAS NOT DEACTIVATED AND WHEN I REGISTERED MY COMPLAIN ON BSNL CUSTOMER CARE([protected]) ,EVEN THEN THIS SERVICE WAS NOT DEACTIVATED AND I HAVE BEEN CHARGED ALSO FOR THIS. MY COMPLAIN NO'S ARE A24UP1771206 & A29UP1779581. I HOPE YOU WILL UNSUBSCRIBE THIS SERVICE IMMEDIATELY AND REFUND ME THE MONEY ALREADY DEDUCTED FROM PAST TWO MONTHS AS I HAVE NEVER SUBSCRIBED THIS SERVICE MYSELF. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
BSNL — Activation of Chalisa Pack (without consent)
Bsnl is automatically activating the chalisa pack on my mobile phone & deducting from my balance without my consent.The number for deactivation doesnt work38%
Complaints
15954
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
"THANK YOU FOR CONTINUING CHALISA PACK, WILL BE CHARGED Rs. 10/ 30 DAYS, TO DEACTIVATE CALL 1255530"(MESSAGE COMING FROM NO.[protected]
EVEN AFTER CALLING ON 1255530 THIS SERVICE WAS NOT DEACTIVATED AND WHEN I REGISTERED MY COMPLAIN ON BSNL CUSTOMER CARE([protected]), EVEN THEN THIS SERVICE WAS NOT DEACTIVATED AND I HAVE BEEN CHARGED ALSO FOR THIS.
MY COMPLAIN NO'S ARE A24UP1771206 & A29UP1779581.
I HOPE YOU WILL UNSUBSCRIBE THIS SERVICE IMMEDIATELY AND REFUND ME THE MONEY ALREADY DEDUCTED FROM PAST TWO MONTHS AS I HAVE NEVER SUBSCRIBED THIS SERVICE MYSELF.