BSNL Prepaid Mobile Service — Deduction of amount without any request for mobile TV service

ashokgo

from Mumbai, Maharashtra

Address:

Rajasthan

Dear Sir,

I have a BSNL Pre-paid mobile SIM having no. [protected] (Rajasthan) . Suddenly on date 16/01/2012, i got a message from[protected]MIMOBITV) about subscribing all Channels/Week , Rs. 40/Week and an amount of Rs. 40 deducted from my balance. Then i talked with Customer care officer and informed me that the balance will credited in my account between 01 Feb to 10 Feb 2012 and docket no. given was A18RJ742162. But this was not solved and complaint closed without giving any credit to me. When i again talked with customer care, no proper reply on this.
I am very much harassed by this matter and want a justice on this matter. Pl do needful as soon as possible.

Regards,

Ashok Goti
[protected]

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Comments

pgsvijay

sir,
my mobile number [protected].cut my
balance(₹40/-) on[protected].30pm)
due to mobile TV(+[protected] activation
without my request.i am compliant to the
customer care on[protected]
received call
from customer care and tell check it refund
your balance but amount not refunded still
on date. please check the details and
bringback my amount into my mobile
number.
thanking you,
P.G.Vijayakumar