[Resolved] BSNL PREPAID MOBILE SERVICES — WRONGLY DEDUCTED BY CONTENT PROVIDER

ns1001_jdp

from Ujjain, Madhya Pradesh

Address:

Bastar, Chhattisgarh

NAME : NARESH SHARMA
PROFESSION : ADVOCATE.
MOBILE NO. : [protected]

DEAR SIR,

ON[protected], I have received a messeage in my mobile from 58888 “Welcome you will reveive free jokes everyday for 5 days. Form 6th day, service charges Rs. 10 for 10 days. To unsubscribe send UNSUBTJOKE to 58888”. This is for your kind information I have neither send any messeage not made any call to subscribe for this kind of service. Why I send message to unsubscribe because I am not subscribe any services. For this service which is not activated by me content provider has been wrongly deducted my balance Rs. 10/-. I have also made complaint in your customer care (24365) Dated[protected] Docket No. 4407991. However, your executive does not solve my problem until date. So I request you to please check content provider service for wrongly deduction of Rs. 10/-. Please refund my balance Rs. 10/- which is wrongly deducted by content provider withou my permision. This is for your best knowledge to say that I have not received any jokes from content provider. So I again request you please refund my balance of Rs. 10/- immediately.
Thanking you,
Naresh Sharma

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Vijay

from Varanasi, Uttar Pradesh

BSNL PREPAID MOBILE SERVICES — deduction of Rs. 5.40 From pre paid balance

I am using BSNL prepaid mobile services with no [protected] An amount of Rs. 5.40 have been deducted from my prepaid balance acount on 24th november 2009. But I have not used any services.

chetty1960

from Bhubaneshwar, Odisha

BSNL PREPAID MOBILE SERVICES — Complaint against BSNL(prepaid) services

Dear Sir/Madam,
The undersigned is a BSNL prepaid mobile No.[protected] user and got lost so much money by deducting amount from my available balance in my account,inspite of so many requestsmade to the customer service executives.On 25.01.2011,they have deducted Rs.30/- from my account and made the available balance to zeroand made me not to contact any person from my family leading to lot o[censored]pset and tensions in my life.Kindly enquire and punish the illegal service providers and make them to send my account balance please.
Yours truely

N.S.Chetty
[protected].