BSNL Prepaid Mobile — unwanted subscription

Address:Sonbhadra, Uttar Pradesh

(1) In BSNL Tunes service ei 'BP-Btunes my caller tune service was renewed on[protected],[protected], [protected] & on[protected]. Each time they show the message ' Your BSNL Tunes service is renewed
for next 30 days'.while they are renewing it just after 15 days. This is not fair. I have all messages with me.

(2) I have never opted for any service like 'FRENZO' or '5 KA TADKA' but these are activated automatically
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BSNL — charging for unsolicited BSNL tunes

There is an automatic debit of Rs 28 to my prepaid mobile for unsolicited BSNL tune service. There is no procedure for online stopping of service. I am asked to visit BSNL office for stopping the service which I never asked for. BSNL Prepaid No is [protected]

A K Thite
Lucknow

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