BSNL Prepaid Mobile — Unprocessed DND & service interruptions

Address:

West Bengal

Subject: Registration for “Do Not Disturb” (ID:135627, Dated
05/08/2010) & call interruptions.

Sir/ Madam,

Kindly refer to my above Registration for “Do Not Disturb” (ID:135627, Dated 05/08/2010) received on my mobile no. [protected], which has not been effective to this date.

Strangely I am receiving promotional advertisements without any number flashing on my mobile set. I received one such call as recently as on 19th October 2010 at 14:33.

Kindly check who this caller was and what method was adopted for hiding the number of the caller from the recipient.

Kindly let me know also when my “Do Not Disturb” request will be processed, so that I am not harassed every now and then.


My mobile set is completely in perfect shape but strangely my calls both incoming and outgoing from other BSNL mobiles get interrupted midway, while conversation is still on. Charges are routinely deducted from my prepaid account.

Kindly see to it that this nuisance is corrected at the earliest. Thanking you,

Yours

Truly

Leena Acharya