[Resolved] BSNL PREPAID RECHARGE VOUCHER — Non credit of EXTRA TALK TIME .

[Resolved] BSNL PREPAID RECHARGE VOUCHER — Non credit of EXTRA TALK TIME .

C Complainant7090041 from Bemetara, Chhattisgarh

To, The Chief General Manager, Bharat Sanchar Nigam Ltd. MP circle, Bhopal. Sub: - Non credit of EXTRA TALK TIME . Ref :- Your advertisement published in Nai Dunia newspaper Jabalpur edition dtd. 25-12-08. Respected Sir, In reference to above subject, I R. Kapilesh consumer of BSNL mobile services at Birsinghpur, Distt. Umaria M.P., looking to your attractive advertisement got recharged mobile nos. as per scheme prevailing 25th December to 1st January’09. I recharge Mobile no.[protected] Name- Ritu Handa, date of recharge 27-12-08,[protected]Name- Ramesh Kapilesh date of recharge[protected] through voucher of Rs. 3371.00 only.in each mobile. After recharging received a talktime of Rs. 3000.00 in each mobile whereas no EXTRA TALK TIME has been credit to each mobile. When contected to service provider from respective mobile numbers service providers unable to reply on above scheme of EXTRA TALK TIME of Rs. 750.00 on recharging through voucher of Rs. 3371. So I am requesting you to immediately credit Rs. 750.00 EXTRA TALK TIME as per scheme published in the newspaper.(cutting enclosed) to mobile no.[protected] &[protected] & convey staff / officers regarding the scheme. Enclosed: - Paper cutting. Thanking you, Yours faithfully, Ramesh Kapilesh, C-141, MPEB Coloney Birsinghpur, Disst. Umaria. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

S. Rajeshwari

from Pune, Maharashtra

Prepaid Voucher — Talk time

I had got an SMS from Dhamaka yesterday at 1.33PM that on a recharge of Rs.201, I can get full talk time. No service Tax and No processing fee. Jaldi karein, offer simit. I got the recharge done but got a talk time of only 178.89. Why has this happened. I have called the Idea Help line No.[protected] atleast a dozen times since last night but the line kept getting disconnected to got a message that all the Customer care executives are busy attending to other customers so please dial later..

ANIL KUMAR SHARMA

from Noida, Uttar Pradesh

BSNL Prepaid Mobile — Regarding less credit recharge coupen

As per your SMS on 10/09/2009 I (Mob. NO.[protected] and [protected]) recharged my account with RS.200/= with the view that I will get talk value of RS 242=00 but sorry on inform you that i Got talk value for RS.181 only.Pl look into the matter and credit our balance amount RS.61/= The mob. recharge on 11/09/2009 at 1.33 & 1.49 PM.Pl reply immediatly.

ajay kumar kala

from Dehra Dun, Uttarakhand

i recharged my mobile by moile recharge for the amount of Rs.550/- on 13-09-09 . Shop keeper told me that you will get Rs.498.64 and Rs.101.36 for bsnl to bsnl . but till date i do not recive any amount of Rs.101.36.I asked to bsnl no.[protected]. They are consoling me that your complain is in que, please tell me by sms when it can be solve

V.M. SETHUMADHAVAN

from Ahmedabad, Gujarat

i recharged my mobile ([protected]) by mobile recharge for the amount of Rs.550/- on 15-02-10 . Shop keeper given Cash Memo No.5018/15.02.10 & told me that you will get Rs.600 (incl 20% bonus). But till date i do not recive any amount and when asked to Shop keeper (A/Agent of BSNL) bsnl customer care, they are not in a position to hear me. Please tell me by sms when it can be solved and when I am going to get my recharged talk time amount???