[Resolved]  BSNL Prepaid Service — stopage of incoming and outgoing service on mob.no [protected]

sir, three days ago, i got a lifetime pre-paid sim for my wife by submitting relevant documents alongwith application, paying rs.49/- at local bsnl office at Nagpur.as promised the numberi, e. ([protected]), was activated with full service. today, the service has been discontinued with no apparant reason. nither incoming nor outgoing facility is available. limited service is displayed on the mobile screen. i have lodged a complain regarding on tollfree no, 24365. but so far there is no remedy to this problem. kindly address this complain to the proper autherity so that i may nget regular service.
thanks. Biswal.
particular of the sim.sim no.[protected].
mob no. [protected]
consumer name. Pranati Bijayananda Biswal
nagpur.
dt. 19-07.-2009 place, Nagpur.