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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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38%
Complaints
15953
Pending
0
Resolved
6087
![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Sir,
I am bearing phone no [protected] .this service was activated without my consent for the last 10-12 months
a value added service named Humshakal.I have been charged
Rs 10 per month since then.So I want to deactivate this service .Please do something to deactivate this service. I have sent many times "STOPHM' & "HELP' to 5400010 as per customercare representative. But everytime I send the sms error shows.
So please help me regarding this matter. I am unable to bear the every month charge of Rs.10/- anymore. I have given Rs. 120/- upto now approx.
They do not provide any number for calling back but only one code BV-TRIOTK
I would be oblidged if you kindly stop this service immediately.
Thanking you in anticipation
Your's sincerely,
SHANTANU CHATTERJEE.
KOLKATA.