[Resolved]  BSNL Rajasthan Circle — Ring Back Tone

I am a customer of BSNL Prepaid from last 2-3 years. Rajasthan Circle.
I had never applied for Personalized Ring Back Tone but I get this tone from last many days and my balance is deducted for this service. I had registered a complain at customer service but concerned person didn’t give Docket No. But they saying that it will be deactivated by sending SMS “UNSUBSCRIBE” TO 56700. I had done this from my number [protected] at 3 times for which I have also to Pay sum of Rs.5/- each SMS, but still I am suffering from this service.
My two numbers are [protected] and [protected], still having activated PRBT.
Concerned persons are requested to deactivate the same immediately on both numbers and manage to refund the deducted amount for the same.
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Aug 14, 2020
Complaint marked as Resolved 
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I am a customer of BSNL Prepaid from last 2-3 years. Rajasthan Circle.
I had never applied for Personalized Ring Back Tone but I get this tone from last many days and my balance is deducted for this service. I had registered a complain at customer service but concerned person didn’t give Docket No. But they saying that it will be deactivated by sending SMS “UNSUBSCRIBE” TO 56700. I had done this from my number [protected] at 3 times for which I have also to Pay sum of Rs.5/- each SMS, but still I am suffering from this service.
My two numbers are [protected] and [protected], still having activated PRBT.
Concerned persons are requested to deactivate the same immediately on both numbers and manage to refund the deducted amount for the same.
Sir,
In over home have two land line but in your online link
<http://rajasthan.bsnl.co.in/bsnl/main/ssa_dir.html>
when i try not shown over telephone no., pl check in this matter & told to up date all district level also,
or in this link also<Choose SSA for the Directory Search>.
i try to so much time but i not over no & add also,
pl do need full action.my no-[protected] or [protected], both not shown in Bhupal sagar-312204, Chittor garh (district).
I am subscriber of prepaid cell connection number [protected]
from last 4-5 years. My employer to part with the benefit wants
to have a certificate to confirm that from which date my prepaid
connection is exists and upto March 2008, when and for what
time period it was charged.

May I have a such confirmation. Please advise

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