[Resolved]  BSNL — regarding the refund of Security Deposit

i have submitted the form to disconnect my phone connection[protected] on May24-2013.Also i have surrendered the Landline phone to Pallipalayam Exchange on the same day. I did not get the refund back. My phone was dead for 3 months but i have been charged on those periods.I have already sent a letter about the details(exact date periods) to SALEM GENERAL MANAGER, SALEM SSA, SEERANGAPALAYAM, SALEM-636007 and asked to return the money charged for those 3 months.Also i have registered a complaint for this in the BSNL Portal but no actions were taken till now.Please find the attached PDF for the reference. I have the due amount of 573.so please deduct the due amount and return the security deposit with the amoutnt charged for those 3 months. Please dont ask me again to pay the due amount to get the securoty deposit as i have already paid for 3 months bill for not using a single call. I have been asked to send a request letter to SALEM BSNL Manager to get the money refund for 3 months.I have sent the request letter but i didnot get the money back and hence i disconnected the phone but now i dint get Security deposit also. Please help me in getting the money back. Please send the money to the below current address: R CHINNANNAN 3/13 AYYAKADU, MAKKIRIPALAYAM, SOWTHAPURAM(PO) TIRUCHENGODE(TK) NAMAKKAL(DT) TAMILNADU STATE INDIA PIN-638008