[Resolved]  BSNL retired officer — clarification required please

Address:

Hyderabad, Andhra Pradesh

sir.namaskar
.my email add is [protected]@yahoo.com.i am regular customer o[censored] r very good unit.till last month i used purchase e tickets using ATM cum debit card of sbi very easily through u..to my surprise when i tried to book e ticket by debit card yesterday .i could not proceed after selecting debit card button.it is by default going to credit card format.debit card format is not there though debit card button it is available on u r portal.in this connection i request u.is it policy newly taken only credit card usable for booking e tickets.in such case a small information or removal of debit card button in u r portal would have removed confusion in customer mind.which is creating confusion to customer.

credit card is 16 no digit.with cvv.no. .debit card 18 no. digit which is not having cvv no.i hope u will respond me if any special procedure u expect us to follow specially for this and can give a demo.did u stopped debit card usage for purchasing e ticket .
this for u r information only. pl treat this as suggestion and not complaint.espeting early reply from u sir.thanking you
y.v. sandilya(email add..[protected]@yahoo.com)
cell (0)[protected] ..land line[protected]
the matter is not so urgent