BSNL shifting of landline telephone — [protected] shifting of telephone is pending since two years with Yerwada Exchange

Telephone shift — Telephone shift-Pending

I change my residence from uppal to Nacharam Kartikeyanagar and applied for telephone shift with broadband.I applied in the last week of Novermber and it is registered under no.NH84161 on December 3rd 2008.Still the phone facility is not provided to my new residence stating that there is cable shortage.Now what to do How you will help me in getting the connection.
Please see that I get the phone connection at the earliest as I am badly in need of it with broad band facility.