[Resolved] BSNL — DEACTIVATION FOR ALL COMPANY FRAUD MESSAGES AND CALLS,CALLER TUNES REGARDING SERVICES ON MY BSNL MOBILE PREPAID | |||
DEAR SIR, I HAVE A PREPAID MOBILE SERVICE OF BSNL MOB-[protected] ,THIS IS VERY BAD CUSTOMER CARE SERVICE. I AM NOT SATISFIED FROM THIS COMPANY BECAUSE I HAVE MANY COMPLAINTS ON MY BSNL MOBILE AND I DID COMPLAINT, BUT THEY DON'T GIVE ANY SATISFIED ANSWER AND RESPONSE. ON MY MOBILE NUMBER THERE ARE SO MANY FRAUD SERVICES RUNNING WHICH I HAVE NOT GET STARTED AND THE BSNL COMPANY DEDUCTED MY BALANCE WHENEVER I RECHARGED MY MOBILE MY BALANCE AUTOMATICALLY DEDUCTED BY BSNL.SO MANY TIMES I COMPLAINT ABOUT THIS BUT THEY GIVE ME EXCUSE AND CUTT THE PHONE.I TALK ON 1503 CUSTOMER CARE NUMBER MR. SHAKIR AND A MADAM WHATEVER THE NAME TALKED WITH ME I TOLD HIM OR HER MY BSNL PREPAID MOBILE PROBLEM THEY DID NOT SOLVED MY PROBLEM AND DEDUCT MY BALANCE,SIR I GET IRRITATED FROM BSNL CUSTOMER SERVICE THEY DONT PICK UP THE PHONE OVERALL I WANT THAT ALL THE FRAUD SERVICES WHICH ARE RUNNING ON MY MOBILE NUMBER STOP THIS. MY DOCKET NO.C03RJ801419,SIR PLEASE MAKE ME SORTED OUT THIS PROBLEM AS SOON AS POSSIBLE. THANKING YOU POONAM SHARMA UDAIPUR (RAJ) MOB-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL — Fraud in hello tunes
Warm greetings to every one at BSNL...i have facing the problem with Hello tune service..your charged me an a amount of Rs 10/- as hello tunes charged like ths every 10 days am getting sms from 56700 stating as hello tunes charges (which service is not active for my prepaid number [protected] karnataka circle) even the song is also not playing its clearly seems tht BSNL is fraud in such kind of service.regarding the same i have allready discussed to many of your CCE's even complaint also registred complaint no is AP[protected] but Wheneven am calling to customer care your CCE's are not giving any solutions insterd of tht they are placing me on hold for 12 to 15 mins & disconnecting the call....ths is my last interaction with BSNL i[censored] could not solve the issue i will be forced to see you guys in consumer court....i hope you will solve the issue ASAP...Regards
Sneha.R