BSNL — Subscribing Services uninformed

Address:

Bangalore, Karnataka

Dear Sir / Madam,

My mobile number is [protected]. I am subscribed for travel and living Rs. 8 today morning 3.47 AM. The message which I received is as follows.

"Thanks for subscribing Travel and Living from 55678 at 05/02/2013 03.47 AM for Rs.8 valid till 12/02/2013. To unsubscribe send UNSUBTRAVEL to 5567899."

When I called to customer care, a representative told me I will unsubscribe now, but I asked I need a proper reason, how it is happened without my concern and I want my money back. If they can't able to give a proper reason, I will move to court. Then the representative told I can’t answer for this and the call is transferred to a senior. I waited around 10 min and no senior picked the call. So I disconnected the call and ringed up to CC again.

Again all the same thing happened and no senior picked the call. So I am positing as a complaint, that I like to know the proper reason for taking my money without my concern. And I want my money back at any cost. And from the second representative I got the docket number (I don’t know what to do with it): BOK5KT301033.