[Resolved] BSNL — Mobile TV - Not able to unsubscribe

Ashok Mahendran R

from Mumbai, Maharashtra

Address:

Tamil Nadu

Hi,

My mobile number is[protected]BSNL prepaid).
I received a call yesterday saying that I will be able to watch the TV channels in my mobile for a week on a trial pack. Though I did not suscribe for it, Rs 40/ is deducted from my mobile towards mimobi tv every week. Even if I send message to that number to unsubscribe this, no action is taken and it seems to be a cheating. How this can happen in BSNL network?
MIMOBI TV SEEMED TO BE A NOTORIOUS COMPANY TAKING PEOPLE FOR RIDE. I DO NOT GET THE TV ALSO IN THE MOBILE AND WILL BE LOOSING RS 40 EVERYWEEK.

Thanks & regards,
Ashok Mahendran R

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Aug 13, 2020

Complaint marked as Resolved

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Comments

prakasan1952

from Delhi, Delhi

My mobile number is [protected] (BSNL prepaid).
I received a call saying that I will be able to watch the TV channels in my mobile for a week on a trial pack. Though I did not suscribe for it, Rs 40/ is deducted from my mobile towards mimobi tv every week. Even if I send message to that number to unsubscribe this, no action is taken and it seems to be a cheating. How this can happen in BSNL network?

s46kant

from Delhi, Delhi

This exactly what has happened to me. I received an SMS saying " Thank you for subcribing ...Rs 40/- per week...". I did not subcribe this was an unsolicited message so I deleted, however I found later that a sum of Rs 40/- has been deducted from my prepaid balance. This amounts to theft and there may be lacks of consumers not even be aware of this. Can some one advise where to lodge a complaint for this matter.

Thanks
SK Gupta
KOTA