[Resolved]  BSNL-Telephones — NOT WORKING LANDLINE TELEPHONE

Address:

Tiruvallur, Tamil Nadu

04.05.2010

FROM,
E.DHINESH
103,JANAKIRAM NAGAR,
F.C.I COLONY,
SEVVAPET – 602025

TO,
THE CHIEF GENERAL MANAGER,
OFFICE OF THE CHIEF GENERAL MANAGER,
CHENNAI TELEPHONES
78 PURASAWAKKAM HIGH ROAD,
CHENNAI – 600 010



SIR,
I E.Dhinesh residing at 103, Janakiram Nagar, F.C.I Colony Sevvapet-602025. Address this letter to your honourable office on behalf of my father Mr.K.Ellappan regarding the non functioning of the telephone bearing no 27620663 at the above said address. I have informed the local telephone exchange office at Tirur telephone exchange regarding the non functioning of the above residential telephone on 20/04/2010 no complaint number was furnished to us but one of your staff Mr.Sarangabani line man visited our residence on 23/04/2010 and did not carry out any repair but informed us that the telephone will start functioning only after the laying of cable and defect in the cable line. It is more than 10 days he had examined our telephone and nothing has happened so for. Since some of my inmates at my residence are senior citizens requiring medical assistance at any time, we feel highly handicapped owing to dyfunctioning of the instrument. I therefore request you to kindly instruct your office to restore the functioning of the instrument for which act. I shall remain much obliged.

Thanking you,
Yours faithfully,



E.DHINESH