[Resolved] BSNL — SLOW INTERNET CONNECTION

a83029072011

from Muluppilagadu, Kerala

Address:

Kannur, Kerala

Sir,
What an idiotic connection is this broadband connection. Your bill came in time. Still now the speed of the broad band internet connection is kbps. Tremendous. If this situation doesn't change we no longer require your service. Stop boasting about your customer service, non-stop, unlimited, etc.etc. about this. Your fastest broadband connection is 75.6 bps. This is your excellent credit. This e-mail will be circulated to the ministry level for parading poor and nasty service.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

anvesh_kose

from Patan, Maharashtra

I have broadband connection since last month or so,speed was very good,but then internet connection was off for about a week due to some unknown problem. after trying almost everyday to reconnect internet it was resumed but now the speed is very low.
Initially I was getting almost on an average 40-45kbps downloading speed and now its hardly 20-22
I have 750Rs per month unlimited plan.
Please help.

sanjasmal

from Kolkata, West Bengal

I HAVE A WLL CONNECTION OF BSNL (WLL NO. [protected]) AND PAYING 717 RS PERMONTH FOR UNLIMITED USAGE. BUT FOR THE LAST TWO MONTHS, THE CONNECTION HAS SLOWED DOWN DRASTICALLY THAT IT TAKES MORE THAN AN HOUR TO OPEN A SITE. THE DOWNLOADING RATE HAS BEEN 330 Kbps FOR THE LAST TWO MONTHS. SINCE WE ARE PAYING A MARGINAL AMOUNT AND THE PLAN IS UNLIMITED, BY GIVING SUCH A SLOW CONNECTION BSNL IS REALLY DECEIVING ITS CUSTOMERS. HOPE WILL DO SOMETHING TO END THIS EXPLOITATION