[Resolved] BSNL, Trichy — LAND LINE DEAD FOR 11 DAYS | |||
Customer Complaint/Request Details : Serial No : 6 Docket Number :CC[protected] Date of Registration :11/1/2010 2:41:12 PM Main Category :Phone Related Sub Category :Dead Nature of Complaint :Complaint Complaint Through :E-Mail Query Text :phone dead from 31/10/2010 Status :Pending Remark : Action Taken On : The above complained was given on 01/11/2010, One person has came and told that he has not known the line from where it is comming and gone back. Till date the complaint in not rectified. As per the BSNL policies, if a complaint is not attended within 7 days the Rent must not be deducted. So, my land line rent may not be deducted for the last 11 days. If the rent is deducted means BSNL is violating the Customer service rules. And taking the money from the customer forcefully. If i should write to the higher authorites means, pl. send the e-mail id. Now a days BSNL service is very worest. Even after such incident, i am keeping a Landline because of my old aged parents, they have not known to operate cell phones. But BSNL is not satisfy their valuable customers. I never expect such a practice from BSNL b'cause its a Public sector ltd., but not satisfy the public. Pl. arrange to rectify the fault immediately. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
k.saminathan 75/a5 mullinagar ponmali trichy please cancel my land line tel no[protected] i no need my land line is not use my land line since one year so i am not in my house please close my land line number thank you
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
S/O MUTHUAIAH
NO.256
AVUDAIAPPA SERVAI STREET,
MELAISIVAPURI,
NEAR PONNAMARAVATHI
PUDUKKOTTAI-DIST
PIN-622403
DEAR SIR/MADAM,
Telephone No:[protected]. My telephone is out of order in past 1 year. Bill amount paid properly. more time complaint in our near Bsnl office. But they aren't responsible. please recover my phone.
Thank u.
M.Thirunavukkarasu