[Resolved]  BSNL — cheating bonafide customers

Address:

Thiruvananthapuram, Kerala

sir,

I am Hemanth, from trivandrum.I am using BSNL connection.Phone number

[protected].I have been irritated by BSNL. Before months I have purchased a

recharge coupon from attingal Anil agencies. But my bad luck Bsnl stopped the

393 recharge coupon. I returned the coupon to Anil agencies.Now months past

They denies to give back the money to me. Their plea was that BSNL does

not give money or coupons to their authorised franchisee. I also complaint this

matter to customer care through mail. They ended this matter by a telephone.

They also gave me a complaint number several times. But no use. For this coupon

i have already spent more than 550 rupees and my precious time.

Then i sent a mail to the nodal officer and also sent mail

to<[protected]@bsnl.co.in>. Are we public dumb and deaf that we are getting

tortured by BSNL /Anil agencies like this? Are there no man to

solve this problem? what are these executives doing there? In what area is the

government investing our tax as we are still denied of proper refund? We are not

expecting government to do wonders, atleast provide basic necessities of life?I

realy do think that my complaint is genuine as m paying tax on time.

Regards

Hemanth

[protected]
[protected]