BSNL — Unable to unsubscribe from 55888 services

Address:

Bangalore, Karnataka

My niece while playing replied message to 55888015 which wrongly stated only to send some LUV status and NOT that it will activate a service. But, it has activated a Dating service in BSNL, which I do Not want. It has already cut Rs.2 for message and Rs.15 for the service from my balance. I found somewhere from online search to reply to that number as UNSUBDAT to unsubscribe from that service. The only message I got in reply to this is Rs.5 was charged for the message, but, no information whether the service has been stopped. This is cheating the consumers with false messages and incorrect information. Further online search has made me see that many people like me are facing the same problem without any solution provided by the Service Provider. This is unacceptable. I guarantee that if my service continues and I am charged again for this, the next complaint will be in the Consumer Court. Hopefully somebody from the Service Provider is watching this forum and correct action will be taken to provide consumers with clear option to unsubscribe from unwanted services and stop stealing their money.