BSNL — Unauthorized amount deduction

Address:Rajasthan

Dear Sir/Madam,

On my BSNL prepaid nos [protected] and [protected], every month BSNL deduct amount approximately 35 to 40 rupees.
In march BSNL deducted Rs 20 for easy vault service, Rs 5 for Miss India, Rs 5 for cricket news.
But I never subscribed to these services, when I called customer care, they told me that system can not show any detail at this time, please call after some time. I called them more then 10 times, but they don't want to listen about my problem.
When I send message for Unsubscribe these services the reply was "there is no service activated on your No".
Please help me, I cant bear this much of amount to be deducted from my mobile unnecessarily.

Thanks
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information