BSNL — unauthorized deduction of money

Address:Koraput, Odisha

Sir,
Iam having two pepaid bsnl no. [protected] and [protected], as per the sms from bsnl BV-BTUNES Rs. 42/- and Rs.14/- was charged/deducted for 30days and 14 days from my respective mobile no. on 15.04.2013 without any caller tunes request. further i tried again and again but bsnl customer care not responding my call. So kindly help me to de-active my caller tune and refund the same amount.
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