BSNL — Unsuccessful recharge

sandeshkadam

from Upleta, Gujarat

Address:

Raigad, Maharashtra

Dear Sir/Madam

I have recharged my mobile through mobile banking (mobile no. [protected]) on 17th May 2012 amounting Rs 1988
Status of recharge from your side was unsuccessful and same amount was debited from my account.
Bank (union bank of india) give me reply that the transaction was successful at that time they give me Operator Id[protected] transaction id[protected] , merchant id[protected].
BSNL Said
No Such denomination exist at ctopup server for west zone.
Please tell what will i do for refund.

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Comments

immujahid

from Pune, Maharashtra

Sir, I made a recharge of 222 inr on account from bsnl,s cto bhopal some 4-5 days ago.
After that I got a message about successful recharge but my account was not credited
with a single penny. I talked to customer support guys but they are non responsive
and seem to have no knowledge of what to do. I paid the amount and have not got my account
credited yet which really is annoying.
Please tell me what can be done?
I want either my money back or a suuccessful recharge of 222 inr on my number #[protected]