[Resolved]  BSNL UNWANTED SMS SERVICE — DAYLIGHT DEDUCTION BY BSNL

Address:Karnataka

DAYLIGHT ROBBERY DEDUCTION by BSNL unwanted SMS services


I have BSNL prepaid mobile connection bearing Mobile No.[protected]. On my mobile I am getting SMS message from various services which are unfortunately seems to be named as Value Added Services and getting all irrelevant messages without my consent. Mainly I am getting sms messages from 59595 and 55888015.
1. 59595 - from this number i am getting 'Love Tips for Girls' which I never subscribed for and every 15days Rs.15/- is getting deducted from my balance, i am getting confirmation of this deduction from 59595015.

2.[protected] I am getting confirmation saying Rs.15/- is deducted for using Jokes and Love sms hich I never used.

I tried calling BSNL customer care on 1503 and spoke to several customer care people to get the first one 59595 service to be deactivated, each customer care representative is telling different kind of solution to get this service deactivated and none of them worked and still i am getting "love tips" messages even today.

BSNL is not stopping this deduction.




Regards
Gajalakshmi.D
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL — Daylight robbery from prepaid service

MY MOBILE NUMBER IS[protected]. BSNL is engaged in the business of robbing money from my prepaid services. Every week they steal Rs. from my prepaid, hard earned money, Rs. 20. in the name of continuing AYYAPA PACK & HOT PACK, which I am totally unaware of. BSNL Robbers should stop such stealing instead they can beg on the streets. This is unethical and I dont know how to stop this.

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