[Resolved]  BSNL vennela plus — Message balance

I am Mohammed Arshadullah with BSNL mobile No. [protected] in Andhra Pradesh under VENNELA PLUS plan. as per this plan, 250 SMS are free per calendar month. I am not able to know the free SMS balance in the calendar month but many of my friends get the service reply showing the free SMS balance for the calendar month under the same plan. In my phone there is no message counter option also. But it is the responsibility of the company to give information to its customers. It is really giving a headache for me. Even customer care is not able to solve my problem. I will be very thankful if my problem is solved at the earliest.
Thank You.
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Aug 14, 2020
Complaint marked as Resolved 
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my plan is vennela plus.according to it we get 250 msg free...bt iam getting only 160...i want to knw why is it like tht?
hiii can we have msg offer in this plan...not the 250 given...more than that...how much does it cost???
SIR,
I AM USEING bsnl vennela plan. but iam charged more while using std no. pl look into the matter at the earliest.
thanking u.
PRAKASH B MOREY
MOBILE NO O4O [protected]

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