[Resolved]  BSNL, Vyara, SURAT(GUJ) — Not Regularizing 20% Discount on BB Combo Plan

Address:Surat, Gujarat

Ref.no: DK/KAPP/BSNL/Vyara/01 Date: 13.04.2011

(Through Registered A/D)
To,
Shri D.L.Laheri, AGM (PG)
Telephone Bhavan 2nd floor,
Ring Road Surat
Email: [protected]@bsnl.co.in
Ph. No:[protected]
Fax No:[protected]

Dear Sir,

Sub: Reg. Availing of 20% discount facility to Govt. Officers on Usage/rental charges.

Ref No: 1. Application No Nil Dtd 31.01.2011
2. Customer ID No.[protected]
3. Tel No.[protected]

With reference to above subject, I had opted the combo-plan of 500.00PM for broadband/Telephone at my residence, accordingly I also applied to avail Govt. servant discount facility (i.e @20% on Usage/rental) in Nov-2010 but after waiting two to three months time period, I was not get this benefit in coming monthly rental bills. Then again, I had submitted the new form on 31.01.2011, but unfortunately, till date I have not got this discount in monthly bills. (Copy enclosed for ready reference).

On 13.04.2011 on enquiring about these filled forms to your BSNL Vyara office with the help of Mr. Bekariya, Comm. Officer and Mr B.B.Patel the same two applications were received at your Vyara office and same were also entered in computer system. These officials were also told that this will be done by our BSNL, Surat office, we are helpless.

But it is sorry to say that, almost 6 months time has been lapsed, I was not pass on with this discount.

In view of above we request to your good office kindly look into the matter and oblige.

Thanking You,

Yours truly,



DEVENDRA KUMAR
Scientific Officer/F
R/o Type-D38/2,KAPS Township
PO; Anumala,Via:Vyara,
Dist:TAPI-394651
Mob:[protected]

Encl:aa
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL Office at Vyara, Surat is not responding properly. eventhoug i had personnely met their office.

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