BSNL — UNATTENDED, SERVICE FOR DEAD CONNECTION

Sonam

from Mumbai, Maharashtra

Address:

West Bengal

Its has been over half a month now that I have been trying to recover my land-line number. My phone has internet package as well for I work from home. My husband, lodged a complaint 15 days ago, and till today the complaint is unanswered, unattended. This inconceivably behavior is doing a lot of loss for us. 65a/9 Swinehoe Lane, Kasba, Kolkata - 42.

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Comments

ManoArasan

from Chavakkad, Kerala

always register complaint dialing 198 and get a docket number, call 1500 and pester them with you grievance daily 2-3 times.

if service is not restored within 3 days, contact the nodal officer, ( u can find the nodal officer's phone number in ur bill )
also send an email to the nodal officer with a copy marked to the appellate authority

if nodal officer fails to rectify grievance within 3 days, write to the appellate authority claiming rental rebate

u r eligible for rental rebate if service is disrupted for consecutive 3 days.

have a prepaid usb data card like MTS, every time your bsnl goes down recharge the data card for a small amount to continue your work from home