[Resolved] BSNL west bengal circle — landline[protected]

Biplab Bahni Debta

from Kolkata, West Bengal

Address:

West Bengal

Phone No[protected] is out of service many of the days in month.After lodge complain it's work one or two days with disturbance like noise call disconnected then it will dead up to next complain. I'm an old person harassing with that.Please try to solve.My detail address-Prafulla kumar Debta,Vil-Subhasnagar,P.O.+P.S.-Kakdwip,Dist-South 24 Parganas, West Bengal

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Aug 13, 2020

Complaint marked as Resolved

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Comments

333151129

from Delhi, Delhi

As I am regular customer to your valuable telecom concern. My mobile number is [protected] has converted by MNP from BSNL CDMA to BSNL GSM. From the beginning on April 2012 it was defected or not been created proper system. SIM of the above number not recharged and then not used or activated GPRS. Several times I have lodged complain to customer care of BSNL with written. After a long time it has solved, but GPRS time have not get and my balance have automatic reduced, I have made complain to get reduced amount but BSNL did not give. Now the same problem has created, Recharge problem has solved after a long time, but unable to solve GPRS activate problem. It is very regret to me. Now I shall go to outside of West Bengal that means roaming area. So I have recharged Rs.199.00 for roaming free. But GPRS activate is still locking. Several times I have lodge complained, but my GPRS still not activate. This reason I am loosing and suffering in my job, mainly loosing economically. Please be refund my all costs, may give penalty.
Thanking you.
regards.
Mrityunjay Garai