[Resolved] BSNL/[protected] — unauthorised money deduction for the service not asked,not used

r.sambath kumar

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

i got msg from "[protected]" on 4/5/2012&4/6/2012 as "thanks for subcribing video bar" and rs30+30=60 deducted automatically without my permission .though, i have send msg to unsubcribe the service.when i complained to customer cell &k.k.nagar exchange they gave the no as my complaint no;F06ch348399&F07352098 and informed me the msg will be sent to concern dept but they can't do any thing reg refund because it is done by somebody whose is not under their control or area.I have lost Rs60+6(for sms to un subcribe). they say only CGM orGM of bsnl can do something for refund!!. this kind o[censored]nauthorised money deduction amount to stealing our money?!!.FOR THE SEVICE NOT ASKED AND NOT USED HOW CAN A DEPARTMENT TAKE OUR MONEY ?.
I REQUEST THE CGM OR GM OF CHENNAI TO LOOK INTO THE MATTER &DO THE NEEDFUL FOR THE REFUND OF RS,60 .
P.THAMATANTHI
CELLNO:[protected]

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Bharat Sanchar Nigam [BSNL] reviews

View all 15954 Bharat Sanchar Nigam [BSNL] Reviews

Comments

Roop Singh

from Chandigarh, Chandigarh

BSNL — 556781030

Dear Sir,

I am using BSNL number[protected], company subscribed a service to my number and i got a sms from[protected] that THANKS FOR USING SUBSCRIPTION SERVICE, YOU HAVE BEEN CHARGED Rs. 30/- on

I complaint against this to the customer care, but even they are not awae of this srvice and told that they can not track this service.

kuldeep verma

from Chandigarh, Chandigarh

556781030 — unsubscribe 556781030 service

Dear Sir,

I am using BSNL number [protected], company subscribed a service to my number and i got a sms from[protected] that THANKS FOR USING SUBSCRIPTION SERVICE, YOU HAVE BEEN CHARGED Rs. 30/- on

I complaint against this to the customer care, but even they are not awae of this srvice and told that they can not track this service.

please do it in urgent basis.

kuldeep verma

from Chandigarh, Chandigarh

9/jan/2010... i am using [protected] Mobileand i got a Service message from from[protected] that THANKS FOR USING SUBSCRIPTION SERVICE, you have been charged Rs.30.

Please immediate unsubscribe this service.
otherwise i think to change my SIM card.

tejpal jindal

Plz unsubscribe[protected] service my no. [protected]

tejpal jindal

plz unsubscribe the video service came from [protected] thax my no [protected], [protected], [protected]

bhuwan c panday

from Mumbai, Maharashtra

Dear sir, i am using BSNL number [protected], company snuscribed a sevice to my number and i got a sms from[protected] that thank u for using SUBSCRIPTION SERVICE, you have been chaged Rs 30/-on.I complaint against the customercare but they are not solve my problem.Plese immediate, UNSUBSCRIBED this sevice otherewise I think to chang my number.

PRAVEEN ummadi

from Gurgaon, Haryana

Video Bar — Video bar 556781030

I ([protected]) have not subscribed any video bar the amount is automatically deducted.
There is no option to unsubscribe. Please unsubscribe and we sence this is purely a fraud and request necessary action.

drmsn2002

from Mysore, Karnataka

Dear sir, i am using BSNL number [protected] company snuscribed a sevice to my number and i got a sms from[protected] that thank u for using SUBSCRIPTION SERVICE, you have been chaged Rs 30/-on.I complaint against the customercare .Plese immediate, UNSUBSCRIBED this sevice otherewise I think to change my number This is the second time, I lost 60Rs/-. Do need ful at the earliest